Shipping Policy
Order Processing
Processing Time: Orders are typically processed within 1–3 business days after payment confirmation.
Orders placed on weekends or Canadian public holidays begin processing on the next business day.
You will receive a shipping confirmation email with a tracking number once your order has been dispatched.
Shipping Coverage & Delivery Estimates
We currently ship to customers within Canada.
Domestic (Canada):
Estimated delivery times vary depending on destination and selected shipping method.
Typical delivery time is 5–9 business days after dispatch, but may vary based on carrier routing, location, and seasonal demand.
Deliveries to remote or rural areas may take longer and may be subject to additional carrier handling times.
All delivery times are estimates only and are not guaranteed.
Shipping Methods & Fulfillment
Orders are fulfilled through a network of logistics and fulfillment partners and shipped to Canada using trusted postal and courier services such as Canada Post or equivalent carriers.
The selected carrier and shipping method will depend on the destination and logistics routing at the time of fulfillment.
Shipping Costs
Shipping is included in the product price.
Customers do not pay separate shipping fees at checkout.
Tracking Your Order
Once your order has been dispatched, you will receive:
- A shipping confirmation email
- A tracking number and carrier link to follow your shipment
Please allow up to 24 hours for tracking information to become active after the first carrier scan.
Duties, Taxes & Fees
All applicable Canadian taxes (GST/HST/PST) are included or calculated at checkout based on the delivery address.
There are no additional customs duties for orders shipped within Canada.
Shipping Delays and Exceptions
While we aim to deliver within the estimated timeframes, delays may occasionally occur due to:
- Carrier delays
- Weather conditions or natural events
- Peak seasonal demand
- Remote or rural delivery locations
We are not responsible for delays outside our control.
Lost or Damaged Items in Transit
If your package is lost or damaged in transit, please contact us at info@tamaratoronto.com with your order number.
We may assist in filing a claim with the carrier, but final resolution is subject to the carrier’s terms and conditions.
Shipping Refunds
Shipping is included in the product price and is non-refundable.
In the event of a return, no shipping portion of the order value will be refunded.
Contact Us
For any shipping-related questions or assistance, please contact: